Terms and Conditions
These Terms and Conditions (“Terms”) apply to purchases made through avelissesw.com.
avelissesw.com is owned and operated by Binchuan Qiukuai Technology Co., Ltd.
By submitting an order through our website, you acknowledge that you have read, understood, and agree that your purchase is subject to these Terms and the applicable policies made available on avelissesw.com.
1. Scope of These Terms
These Terms apply to purchases of products offered through avelissesw.com.
Additional policies may also apply to your purchase, including our:
• Shipping Policy
• Return and Refund Policy
• Payment and Security Policy
• Privacy Policy
• Product Support and Warranty
These policies should be read together with these Terms where applicable.
If a product page contains product-specific terms, specifications, care instructions, warranty information, or other conditions, those terms may also apply to that product.
2. Product Information
We make reasonable efforts to present product descriptions, materials, dimensions, colours, finishes, photographs, design details, pricing, and availability accurately.
Avelissesw products may include:
• Stud Earrings
• Hoop Earrings
• Drop & Dangle Earrings
• Other earring styles offered through our store
Actual product appearance may vary slightly due to:
• Screen or display settings
• Lighting conditions
• Photography
• Manufacturing tolerances
• Material or finish variations
• Product batch differences
• Minor production variations
Products featuring stone-look details, pearl-look elements, polished surfaces, textured finishes, sculptural forms, or other decorative details may vary slightly in colour, shape, positioning, pattern, or surface appearance.
Minor variations that do not materially affect normal use or structural integrity do not necessarily constitute a defect.
We reserve the right to correct errors, update product information, revise availability, or modify website content where reasonably necessary.
If a material pricing, product, or technical error affects an order that has already been placed, we may contact you regarding available options or cancel the affected item and issue an appropriate refund.
3. Product Specifications
Certain Avelissesw products may have product-specific characteristics relating to:
• Earring dimensions
• Stud size
• Hoop diameter
• Drop or dangle length
• Closure or fastening type
• Post, hook, or hoop structure
• Materials
• Decorative stone or pearl-look details
• Colour or finish
• Other specifications stated on the product page
Customers should review the applicable product page before purchasing.
Product dimensions are intended to provide a useful reference. Minor measurement differences may occur because of manufacturing methods, product construction, or measurement techniques.
Unless expressly stated otherwise, Avelissesw does not guarantee that every earring item will be compatible with third-party backs, charms, converters, accessories, or other jewelry components.
4. Orders and Order Acceptance
After submitting an order, you may receive an automated order confirmation.
This confirms that we have received your order but does not necessarily mean that the order has been finally accepted, processed, or shipped.
We may reasonably verify, limit, refuse, or cancel an order in circumstances including:
• Payment authorization failure
• Suspected fraud
• Unauthorized payment activity
• Inventory limitations
• Incorrect pricing or product information
• Shipping restrictions
• Duplicate or unusual orders
• Suspected unauthorized resale
• Abuse of promotions
• Legal or regulatory restrictions
• Other circumstances that prevent reasonable fulfillment
If we cancel an order after payment has already been successfully processed, the refund will be issued to the original payment method within 5–10 business days after the cancellation is confirmed.
After we issue the refund, your bank, card issuer, or payment provider may require additional processing time before the funds appear in your account.
5. Order Changes and Cancellations
If you need to change or cancel an order, please contact us as soon as possible at:
We will make reasonable efforts to assist before fulfillment begins.
However, we cannot guarantee that changes or cancellations can still be made once an order has entered:
• Processing
• Picking
• Packing
• Fulfillment
• Shipping preparation
• Dispatch
If an order has already shipped, you may need to follow the applicable procedure under our Return and Refund Policy after delivery.
If we successfully cancel an order after payment has already been processed, the refund will be issued to the original payment method within 5–10 business days after cancellation is confirmed.
6. Prices
Prices on avelissesw.com are displayed and processed in U.S. dollars (USD) unless otherwise stated.
Prices may vary depending on:
• Product selection
• Product size or variation
• Colour or finish
• Quantity
• Destination
• Promotional eligibility
• Applicable taxes
• Shipping charges
The final amount payable will be displayed during checkout before the purchase is completed.
We may update prices for future purchases at any time.
If an obvious pricing, technical, or display error occurs, we may correct the error and, where appropriate, contact you before fulfillment or cancel the affected item and issue an appropriate refund.
7. Taxes, Customs, and Other Charges
Applicable taxes, shipping charges, and other order-related fees will be displayed during checkout where required or supported.
International orders may also be subject to:
• Customs duties
• Import taxes
• Brokerage fees
• Clearance charges
• Other local government or carrier fees
Unless otherwise stated during checkout or required by applicable law, these charges may be the responsibility of the recipient.
Please review our Shipping Policy for additional information.
8. Payment
Available payment methods are displayed during checkout and may vary depending on customer location, device, order value, and available payment services.
Transactions on avelissesw.com are displayed and processed in U.S. dollars (USD).
By submitting payment information, you confirm that:
• You are authorized to use the selected payment method
• The information provided is accurate and complete
• You authorize the applicable transaction amount to be processed
Transactions may be subject to authorization, verification, fraud prevention, and security checks.
Avelissesw does not ask customers to send complete payment card information, CVV/security codes, or account passwords through email or customer support messages.
For additional information, please review our Payment and Security Policy.
9. Promotions and Offers
Avelissesw may periodically offer:
• Promotional pricing
• Discount codes
• Product bundles
• Limited-time offers
• Free or reduced shipping
• Other promotional benefits
Promotions may be subject to additional conditions, including:
• Start and end dates
• Minimum purchase requirements
• Product exclusions
• Geographic restrictions
• Quantity limitations
• Customer eligibility
• Usage restrictions
Unless otherwise stated, promotional offers may not be combined.
Discounts generally cannot be applied retroactively to completed orders.
Promotional pricing, compare-at pricing, savings claims, and other promotional information will apply only where actually offered and displayed for the relevant product or order.
We may modify, suspend, or discontinue promotional offers where permitted by applicable law.
10. Shipping and Delivery
Orders are typically processed within 1–3 business days after payment is successfully confirmed.
Once an order has been processed and shipped, the estimated delivery time is typically 7–20 business days.
Estimated delivery times are calculated from the date the order is shipped and do not include the 1–3 business days required for order processing.
Delivery times are estimates only and may vary depending on:
• Destination
• Carrier availability or capacity
• Customs clearance procedures
• Local delivery conditions
• Public holidays
• Weather conditions
• Transportation disruptions
• Other circumstances outside our reasonable control
Fulfillment and Shipping Origin
Orders may be fulfilled from our own or partner fulfillment facilities depending on product availability, inventory location, and the delivery destination.
Some orders may be fulfilled internationally or from facilities located outside the customer's destination country.
Products from the same order may occasionally be shipped from different fulfillment locations and may arrive in separate packages.
We do not represent that all orders are shipped from a local warehouse.
Shipping Charges
Available shipping methods and applicable shipping charges are displayed during checkout.
If free shipping or a free-shipping promotion applies to an order, it will be displayed during checkout.
Tracking
Once tracking information becomes available, a shipping confirmation email will normally be sent to the email address used at checkout.
Tracking information may take some time to update after a shipping label is created.
Customers are responsible for providing complete and accurate shipping information during checkout.
For complete shipping terms, please review our Shipping Policy.
11. Returns and Refunds
Eligible products may generally be returned within 30 calendar days after confirmed delivery, subject to the eligibility requirements, procedures, and exclusions described in our Return and Refund Policy.
Before returning any product, please contact:
Our customer support team will review the request and provide the applicable return instructions and return address.
Please do not return products to our registered business address unless our customer support team specifically instructs you to do so.
Our registered business address is not necessarily our product return facility.
Preference-Based Returns
For preference-based returns, including change of mind or customer selection errors, customers are generally responsible for return shipping costs where permitted by applicable law.
Refund Processing
Once a returned item has been received, inspected, and approved, an approved refund will be issued to the original payment method within 5–10 business days.
After Avelissesw issues a refund, the bank, card issuer, or payment provider may require additional processing time before the funds appear in the customer's account.
For full eligibility requirements, return procedures, exclusions, and refund information, please review our Return and Refund Policy.
12. Damaged, Defective, Incorrect, or Incomplete Products
Please inspect your order promptly after delivery.
If a product arrives:
• Damaged
• Broken or bent
• Defective
• Incorrect
• Incomplete
• Missing components or accessories
• Materially different from the product description
please contact:
as soon as reasonably possible.
We may request:
• Your order number
• Product name
• Clear photographs of the product
• Photographs of the packaging
• A photograph of the shipping label where available
• A short video demonstrating the issue where relevant
Please retain the affected product and packaging until our customer support team has reviewed the request.
If Avelissesw confirms that an item arrived damaged, defective, incorrect, incomplete, or materially different from its product description, we will provide an appropriate replacement, refund, return solution, or other remedy at no additional cost to the customer.
If a physical return is required because of an error on our part, we will provide a prepaid return label where available or reimburse reasonable return shipping costs in accordance with the return instructions provided by our customer support team.
Customers should not independently purchase expensive international return shipping before receiving instructions from us.
Nothing in this section limits any rights or remedies available under applicable consumer law.
13. Product Warranty
Most eligible Avelissesw products are covered by a 90-day limited warranty beginning on the date of confirmed delivery, unless otherwise stated on the applicable product page.
The warranty generally applies to qualifying:
• Manufacturing defects
• Defects in materials or workmanship
• Structural defects occurring during normal and intended use
• Eligible failures involving posts, hooks, hoops, clasps, backs, closures, links, or similar components
The limited warranty does not generally cover damage caused by:
• Accidental drops or impacts
• Misuse
• Improper handling or storage
• Excessive force
• Normal wear and tear
• Unauthorized repairs or modifications
• Improper cleaning or maintenance
• Customer-caused damage
• Loss or theft
Product-specific exclusions or different warranty terms, if any, will be stated on the applicable product page.
Approved warranty claims may result in:
• A replacement product
• A replacement component where available
• A refund
• Store credit where agreed with the customer
• Another appropriate remedy
Where a warranty refund is approved, it will be issued to the original payment method within 5–10 business days after the refund is approved.
For complete warranty coverage, exclusions, and claim procedures, please review our Product Support and Warranty.
Warranty coverage is provided in addition to any statutory consumer rights that cannot legally be excluded.
14. Product Use and Care
Products purchased from Avelissesw should be used for their intended purpose and in accordance with applicable product instructions, specifications, care information, and warnings.
Stud Earrings
For Stud Earrings:
• Handle posts, backs, closures, and decorative elements carefully
• Avoid bending or applying excessive force to posts
• Attach and remove backs using the intended mechanism
• Store pairs together where practical
• Avoid abrasive cleaning materials unless specifically permitted
Hoop Earrings
For Hoop Earrings:
• Handle hoops, hinges, posts, clasps, and closure mechanisms carefully
• Do not force closures or fastening mechanisms
• Avoid bending or distorting the hoop structure
• Store carefully when not in use
• Stop using the product if the closure or structure appears damaged
Drop & Dangle Earrings
For Drop & Dangle Earrings:
• Handle hooks, posts, links, chains, pendants, and decorative components carefully
• Avoid pulling or applying excessive force to hanging components
• Store separately where appropriate to reduce tangling
• Avoid abrasive cleaning materials unless specifically permitted
• Stop using the product if a structural component appears damaged
Product-specific care instructions take priority where provided.
15. Water, Moisture, and Environmental Exposure
Avelissesw earrings are intended primarily for normal personal wear unless the applicable product page expressly states otherwise.
Unless specifically confirmed for an individual product, customers should not assume that earrings are:
• Waterproof
• Water-resistant
• Sweat-resistant
• Tarnish-free
• Fade-resistant
• Suitable for swimming
• Suitable for bathing
• Suitable for prolonged exposure to moisture, chemicals, heat, or harsh environmental conditions
We recommend avoiding unnecessary exposure to moisture, perfumes, chemicals, cleaning agents, excessive heat, and similar conditions unless the product is specifically designed for such exposure.
Any waterproof, water-resistant, tarnish-resistant, or similar claim applies only where specifically stated for the individual product.
16. Product Variations
Earrings featuring decorative stones, pearl-look elements, textured surfaces, curved forms, polished finishes, sculptural shapes, or other decorative characteristics may not be completely identical from piece to piece.
Minor differences in:
• Colour
• Texture
• Shape
• Pattern
• Stone positioning
• Pearl-look details
• Surface appearance
may occur because of production methods or batch variations.
Such minor variations do not necessarily constitute a defect where they do not materially affect the normal use or structural integrity of the product.
17. Personal Use and Resale
Products offered through avelissesw.com are intended primarily for lawful personal, fashion, styling, or gift use unless otherwise expressly agreed by us.
Unauthorized commercial resale may be restricted where reasonably necessary.
18. Prohibited Activity
You may not use avelissesw.com or its purchasing systems for:
• Fraudulent transactions
• Unauthorized payment activity
• Abuse of discounts or promotions
• Manipulation of checkout systems
• Misuse of return or refund procedures
• Unauthorized resale where restricted
• Interference with website security
• Other unlawful or deceptive activity
We may take reasonable measures to protect customers, the website, the business, and payment systems where suspicious or unlawful activity is identified.
19. Intellectual Property
Unless otherwise stated, website content including:
• Avelissesw branding
• Logos
• Product descriptions
• Images
• Graphics
• Videos
• Layouts
• Design elements
• Original written content
is owned by, licensed to, or otherwise used with authorization by Avelissesw, Binchuan Qiukuai Technology Co., Ltd., or the applicable rights holder.
Website content may not be reproduced, distributed, modified, commercially exploited, or otherwise used without appropriate authorization except where permitted by applicable law.
20. Third-Party Services
Avelissesw may use third-party service providers to support:
• Ecommerce infrastructure
• Payment processing
• Order fulfillment
• Shipping and logistics
• Customer support
• Analytics
• Advertising and attribution
• Fraud prevention
• Security
• Other technology services
Third-party providers may process certain information or perform services on our behalf in accordance with their applicable terms and privacy practices.
The use of third-party service providers does not remove any responsibility that Avelissesw or Binchuan Qiukuai Technology Co., Ltd. is required to retain under applicable law.
Independent third-party services that customers choose to use separately may be governed by their own terms and policies.
21. Electronic Communications
By placing an order or contacting us electronically, you acknowledge that we may communicate with you electronically where appropriate.
Communications may include:
• Order confirmations
• Payment notifications
• Shipping updates
• Tracking information
• Customer support responses
• Return or refund communications
• Warranty communications
• Security notices
• Important service-related information
Marketing communications are handled separately and remain subject to applicable consent and unsubscribe requirements.
22. Privacy
Our collection, use, disclosure, and protection of personal information is described in our Privacy Policy.
Where applicable, additional privacy controls may be available through our privacy preference or privacy choices features.
23. Website Availability
We make reasonable efforts to keep avelissesw.com available and functioning properly.
However, we do not guarantee uninterrupted website availability or that every technical issue will be corrected immediately.
We may temporarily suspend, modify, or maintain portions of the website where reasonably necessary.
Nothing in this section limits any consumer right, guarantee, warranty, or remedy that cannot legally be excluded.
24. Limitation of Liability
To the fullest extent permitted by applicable law, Avelissesw and Binchuan Qiukuai Technology Co., Ltd. will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to a purchase, transaction, product, or use of the store where such liability may lawfully be limited.
Nothing in these Terms is intended to exclude, restrict, or limit:
• Liability that cannot lawfully be excluded
• Mandatory consumer rights
• Statutory warranties or guarantees
• Remedies available under applicable consumer protection laws
Where applicable law provides greater rights or remedies, those legal rights will continue to apply.
25. Consumer Rights
Depending on your country, state, province, or region, you may have statutory consumer rights relating to:
• Product conformity
• Defective products
• Damaged products
• Repairs
• Replacements
• Returns
• Refunds
• Cancellations
• Other consumer remedies
Nothing in these Terms is intended to waive or restrict rights that cannot legally be waived or restricted.
Where mandatory consumer protection laws provide greater rights than these Terms or our other store policies, those legal rights will continue to apply.
26. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by applicable law.
27. Changes to These Terms
We may update these Terms periodically to reflect changes in:
• Business operations
• Products or collections
• Website functionality
• Store policies
• Legal requirements
• Regulatory requirements
The updated version will be posted on this page.
The version of these Terms in effect when an order is placed will generally govern that transaction unless applicable law requires otherwise.
28. Contact Us
If you have questions regarding these Terms and Conditions, your order, an Avelissesw product, or our store policies, please contact us:
Brand:
Avelissesw
Website:
avelissesw.com
Legal Entity:
Binchuan Qiukuai Technology Co., Ltd.
Registered Address:
Unit 1, Room 501, No. 5 Hebin Road,
Sangyuan Community, Jinniu Town,
Binchuan County, Dali Bai Autonomous Prefecture,
Yunnan Province
Unified Social Credit Code:
91532924MAEE179E1E
Customer Support Email:
service@avelissesw.com
For order-related inquiries, please include your order number and the email address used at checkout where possible.
Please do not send complete credit card information, CVV/security codes, or account passwords by email.
avelissesw.com is owned and operated by Binchuan Qiukuai Technology Co., Ltd.